| Newsletter | Book |
Consultancy Director & Author – Financial Services, Government, Education
Below is an archive of blog posts from 2012-2025 covering product management and coffee.
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Movement Creates Clarity: How I Became Someone Who Finishes Writing a Book
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Using AI Without Losing Yourself
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5-Year Blueprint for Community of Practice
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Field Notes vs Field Guides
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Knowledge Metabolism
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My Learning System 2025
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My book: 'Product in Service: A Manifesto for Pragmatic Product Management'
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Good Training Leads to Lightbulb Moments that Create Change
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Professional Pivot: Director of Strategy and Transformation
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Introducing New Wave Product
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Product Leaders for Good WhatsApp Community
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My Social Media Triad for 2024: Substack Journal, GitHub Pages Blog, and LinkedIn Network
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The Science of Strategy
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Scott Colfer's Guide to Making Coffee at Home
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Choosing, Buying and Setting up a Rancilio Silvia Miss Silvia Espresso Machine
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3 Tips for your Gaggia Classic (after I owned one for 10 years)
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Scrambled Eggs
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Notes on the Service Owner role
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The next ten-years of digital government
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So you're a Product Manager in Government
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Digital Folk Tales
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Lessons learned from six-years leading a community of practice
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A Beginner's Guide to Porter and Stout
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5 Tips for Successful Internal Platforms
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What type of product manager are you?
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Why I'm not frustrated with GDS' formal discovery/alpha/beta phases
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Do you know an unsung hero of a product manager?
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2020 Highlights
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Ten Year Retrospective: 2010-2020
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Book Update: The Beginning of the End
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How to make espresso with 9barista
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Book Update: The End of the Beginning
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Book Update: Pride and Prejudice and Moths
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Book Update: Maelstrom
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2020 Vision: Be a good dad, write a book
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My favourite books, films, TV, and videogames in 2019
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Product Leadership
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How I blog
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How blogging helped me become a better product leader
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Who's got time for digital transformation?
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How do we measure the value of software features of public services?
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How do we measure value without profit?
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Digital transformation needs business models
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Espresso yourself: eight-years of making espresso at home, in one post
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Be prepared for the emotional impact of introducing psychological safety
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Associate Product Manager Program Blueprint
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What is product management in government?
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My favourite films, books, TV, videogames, comics, and places to eat in 2018
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Choosing a coffee brewer
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Product roadmaps and me
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Another reason why product managers are not like CEOs
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What is an end-to-end public service?
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How to brew coffee using an Aeropress
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Leadership dimensions: value management
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Leadership dimensions
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Coffee places: Prufrock at Present, Shoreditch
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Coffee places: Flat White, Soho
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Personal pivot. WTF is leadership?
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My favourite books, films and videogames in 2017
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Don't make espresso at home, probably
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How to brew French Press coffee
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The product manager is dead. Long live the value manager.
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How to brew filter coffee
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10 experiments you can try to improve discovery
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10 things we learned about discovery in government
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Run a retrospective on your discovery
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The Agile Manifesto for Public Services
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The Five Stages of Applying the Digital Service Standard to Technical Stuff
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Discovery
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Product Managers: glue code for insights, not mini CEOs.
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Digital by Default Prehistory
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Trying GitHub Pages and Jekyll
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Technical Product Management for the Non-Technical
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Waterfall, Scrum or Kanban?
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Product in Public Services
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DevOps for Product Managers
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Empathy and Digital Transformation
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UKGovcamp 15
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Hacker, hustler or hipster?
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Great businesses grow from conversations
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Business Model Canvas
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Manifesto for Agile Software Development
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Lean Startup for Product Managers